Privacy Policy

This Privacy Policy describes how AurosGaming ("we", "us", or "our"), operated at aurosgaming.info, collects, uses, stores, and discloses information about you when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using aurosgaming.info, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our website.

1. Who We Are

AurosGaming is an independent gaming review and esports coverage platform based in Sydney, New South Wales, Australia. Our registered business address is Level 5, 1 Market Street, Sydney NSW 2000, Australia (ABN: 47 123 456 789). You can contact us regarding privacy matters at [email protected].

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact Form Submissions: When you complete our contact form, we collect your name, email address, the subject of your enquiry, and the content of your message.
• Newsletter Subscriptions: When you subscribe to our newsletter, we collect your email address.
• Tournament Registrations: When you register for a tournament through our site, we collect your name, email address, team name, and state or territory.

2.2 Information Collected Automatically

• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent on pages, referring URLs, and browser type.
• Device Information: We may collect information about the device you use to access our site, including IP address, operating system, and browser version.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for full details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support.
• To send you our newsletter and gaming-related updates (only where you have subscribed).
• To process tournament registration expressions of interest.
• To analyse website traffic and improve our content and user experience.
• To comply with our legal obligations under Australian law.
• To detect and prevent fraudulent or abusive activity on our site.

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have provided explicit consent, such as subscribing to our newsletter or accepting cookies.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our website and preventing fraud.
• Legal Obligation: Where we are required to process your data to comply with applicable law.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website (e.g., email delivery services, analytics providers). These providers are contractually obligated to protect your information and may only use it for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

• Contact form submissions are retained for up to 24 months.
• Newsletter subscriber data is retained until you unsubscribe.
• Website analytics data is retained for up to 26 months.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit and access controls for data at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Australian Privacy Act and, where applicable, the General Data Protection Regulation (GDPR), you have the following rights:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request correction of inaccurate or incomplete personal information.
• Deletion: You may request deletion of your personal information, subject to our legal obligations.
• Opt-Out: You may unsubscribe from our newsletter at any time by clicking the unsubscribe link in any email we send.
• Complaints: If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

To exercise any of these rights, please contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites, including game publisher sites and esports platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at [email protected] and we will take steps to delete that information.

11. International Data Transfers

Some of our third-party service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with the Australian Privacy Principles.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of aurosgaming.info following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

• Email: [email protected]
• Post: Privacy Officer, AurosGaming, Level 5, 1 Market Street, Sydney NSW 2000, Australia
• Web Form: Contact Us Page